January’s #HeritageChat was led in collaboration with the Rebuilding Heritage team, and discussed The role of innovation in building the resilience of heritage organisations.

First of all, #HeritageChat explored the challenges faced by the heritage organisations and professionals since the start of the pandemic. Participants listed: the ability to continue to deliver activities with reduced resources, caring for wellbeing, business planning in uncertain times, with restrictions changing frequently. We then explored the measures that the sector adopted to address the challenges, such as being flexible and responsive, improving digital skills, adopting flexible working patterns, building stronger networks. While ‘resilience’ is tricky to define, participants shared what measures they think can increase resilience: increased communications, good understanding of the organisation’s mission, contingency planning, collaboration, networking.

Participants also discussed the role of networking, the type of support they would like, and the areas where they think they need support.

You can read the summary of the chat here.