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Diversity & Inclusion Resilience: an Interview with Jo Kirton at the Council for British Archaeology (CBA)

In the latest instalment of the Historic Environment Forum’s Sector Resilience Interviews series focussed on the theme of Diversity and Inclusion, we hear from Jo Kirton at the Council for British Archaeology (CBA).
Please tell us a bit about yourself and your organisation’s role in the sector.

My name is Jo Kirton and I am currently the Delivery and Engagement Manager at the Council for British Archaeology (CBA). As part of this role I lead on all our Youth Engagement activity, typically covering anyone aged 25 and under. I am also a member of the CBA’s Executive Team. I have a background in community archaeology and academia.

The Council for British Archaeology (CBA) is an educational charity working throughout the UK to help people, of all backgrounds, experience and participate in archaeology. We aim to champion archaeology in all its forms, bringing together community groups, commercial units, academics, and heritage organisations to create and share opportunities to discover, take part and be inspired by archaeology.

Our core work is focused on five key areas of activity which support our membership, deliver our events and projects, underpin our statutory role as a National Amenity Society, support our publications, and deliver our youth engagement programmes.

What can you tell us about your organisation’s work in relation to Diversity and Inclusion? What does this work aim to achieve?

The CBA’s ‘Vision’ is to enable anyone to have the skills and opportunity to tell the stories of the people and places that connect us to our world, that help us understand it and to make it a better, more inclusive place.

Our Mission is to inspire people to explore places and engage with their environment through archaeology, we will help them make new connections with each other and the places in which they live, work, learn and grow. We will also help people explore and create heritage that matters to them, championing fresh perspectives in how we recognize and value things and places, everywhere. Finally, we aim to grow the public value of archaeology by connecting commercial, academic, and community groups to demonstrate the social impact of archaeology.

The CBA strongly believe that wider participation is essential to archaeology and it underpins our core values and approach to our work.

Anyone should be able to participate in archaeological activities and archaeology should be open to everyone. Yet, as an organisation, we recognise that we still have work to do to better understand many of the issues facing individuals participating in archaeology and to create changes that ensure archaeology is accessible to everyone. To this end, we have identified three key issues that we believe are crucial to ensuring that archaeology is a fair and open discipline and that we will therefore seek to address in our future work. These are the issues of othering, legacy, and representation.

One of the ways in which we are tackling the issue of participation is through our Youth Engagement programmes. The Young Archaeologists’ Club (YAC) has been the CBA’s flagship youth engagement programme for over forty years. The continued development and support of the network to provide opportunities for young people across the UK and to mitigate barriers to participation is at the heart of our work. However, over the past 4.5 years the CBA has embarked upon the development of its 16+ offer. We are keen to embed young people’s insights into our organisation and outreach projects, our goal is to remove barriers to young people’s participation and facilitate a youth-led approach through our Youth Advisory Board.

The board consists of 12 people, aged 18-25, representing young people from different backgrounds across the UK. Our Young Advisors are passionate about making a change in society, eager to upskill, and use their voice to make a difference at the CBA, in the archaeology and heritage sector, and beyond. As an organisation, there is so much we can learn from young people, and equally, we want to support their own personal development too. We have also established a Young Associate Network (ages 16-25) with a growing membership of 70+ and we are in process of developing a YAC Young Leaders Pathway aimed at 15-17 year-olds. All our project work is developed to mitigate barriers to participation and facilitate sustained and meaningful engagement with our members.

What contribution will this make towards resilience in the heritage sector?

The development of a pathway where young people, from all walks of life, can engage with archaeology and the wider historic environment from 8-25 has been a long-held ambition of the CBA, particularly after the cancellation of the Archaeology GCSE and A-Level.

We know through our impact evaluation of the YAC and the establishment of our YAC Alumni group (conservative estimates indicate that there are c. 30,000 YAC alumni in the UK), that engaging young people early in life by providing interesting, fun and accessible opportunities creates life-long advocates for the historic environment, some of which will seek a career in the sector. In our latest impact study, 70% of our members (aged 12-16), were considering a career in archaeology or a related field. Others will support membership organisations (like the CBA, through membership, volunteering and other means), who work to care for the historic environment and strive to utilise it to support individuals and groups to enjoy it in a way that is relevant and meaningful to them. Providing opportunities at 16+, where few exist and even fewer are supported financially, is even more critical to creating greater equity and ensuring that the sector is both relevant and youth-proofed.

Including young people’s voices within organisations, particularly where those young people are involved in governance, co-create/co-produce projects and strategies, where they develop and deliver projects for their peers, and where they are consulted and their contributions acted on, also makes those organisations more relevant to young people and the communities they come from, and this is key to ensuring the sector is both resilient and sustainable.

We recently collaborated with Youth Voice specialists, Participation People, to explore the benefits of youth voice and governance for organisations and the young people participating. This is what they found:

Key organisational benefits identified by the Youth Advisory Board:

Infographic with youth participation at centre and branches as follows: more accurate outcomes sustainability and growth increased network and contacts greater appeal to young people funding opportunities retention: young people feel valued

Key benefits to young people identified by the Youth Advisory Board:

Infographic is jigsaw made up of the following words: developing social skills, growth in confidence, trying new things, seeing outputs of projects in real life, making friends, FUN, network building, gaining new interests, support peers, feeling included. learning a new culture, career development

As an umbrella organisation, the CBA also has a wider network of stakeholders, from grassroots organisations through to commercial units. We have already begun to disseminate the learning from our 16+ youth engagement programmes to our wider network and intend to develop this further through our NHLF funded ‘Reconnecting Archaeology’ project, which will see us developing best practice models and ways of disseminating this to our network and exploring how we reach a wider, more representative, audience. In turn, we hope to support grassroots organisations to become more resilient by attracting a younger, more diverse audience and who themselves feel welcomed and heard, and see the relevance of archaeology to them and their communities.

What does success look like for your work?

Success for our youth engagement programmes can be measured in several ways. For example, the YAC Impact Study, which has funding for at least the next three years, has demonstrated the success of the model in terms of our members (and volunteers) enjoyment, wellbeing, career aspirations and more. Our demographic data demonstrates that the YAC appeals to young people and adults who are neurodiverse and increasingly to people from ethnically diverse backgrounds. Success for us would be to see this trend continue and to see this represented within the work force.

Success for us would mean the inclusion of more young people in decision making spaces within different organisations and groups, where their experience is valued and their ideas acted upon. We would like to see more paid placements and internships or where their time is remunerated and not taken for granted. At the CBA we are at the start of this journey and we hope others will join us or support us by sharing their own learning. Our 16+ offer has been and will be evaluated over the next three years thanks to funding from Historic England and it will also be evaluated and shaped by the young people who choose to work with us.

Success for us is also ensuring that our young people feel supported, welcomed and heard. That they have the opportunity to grow and develop new skills, and that they have fun doing it!

How can sector colleagues get involved or find out more?

There are over 75 YAC clubs across the UK. Young people can become members from the age of eight. We are also always looking to launch new branches and recruit volunteers. You can find out more here: https://www.yac-uk.org/

If you are aged 16-25, please consider joining our Young Associate Network, where we share news and opportunities on a monthly basis: https://form.jotform.com/231792316143352. You can also find our more about our Youth Advisory Board here: https://www.archaeologyuk.org/youth-engagement/youth-governance.html

In the next 12 months we will be launching our Young Leaders Pathway for ages 15-17, so if you’re interested in getting involved do keep an eye out on the YAC website.

If you would like to support the work of the CBA please consider:

Overall, what do you think is most crucial for ensuring a resilient heritage sector?

I think the most crucial area we can all work on is creating ways of engaging with people that feel relevant and important to them. To do this we need to listen first. The sooner we start listening to people (i.e. young people!) the more likely they are to form a lifelong interest in our sector that will shape it for the better.

This Sector Resilience interview was shared by Jo as part of our Heritage Sector Resilience Plan activities.

If you’d like to contribute an interview as part of the series, follow the link below to find out more:

Sector Resilience Interviews – Historic Environment Forum

Diversity & Inclusion Resilience: an Interview with Sarah Pearce at Heritage Trust Network

In the latest instalment of the Historic Environment Forum’s Sector Resilience Interviews series focussed on the theme of Diversity and Inclusion, we hear about the “Make Your Mark” campaign from Sarah Pearce, Campaign Partner and Chair of Membership & Promotions Action Group at Heritage Trust Network.
Please tell us a bit about yourself and your organisation’s role in the sector.

Make Your Mark is a campaign that aims to increase the number and diversity of heritage volunteers. It is the Scottish heritage sector’s response to the continuing realities of societal inequities and the need to increase community engagement with heritage, volunteering being a main tool for this. 

The Make Your Mark campaign is supported by a partnership between national stakeholders in the heritage and voluntary sectors in Scotland.  It was created by the Our Place in Time Volunteering Group and continues under the new strategy for Scotland’s historic environment – Our Past, Our Future.  As a group we took the decision to deliver a tangible project instead of writing a strategy within a strategy. 

The campaign is funded by the National Lottery Heritage Fund, with financial and in-kind support from campaign partners.

What can you tell us about your organisation’s work in relation to Diversity and Inclusion? What does this work aim to achieve?

The campaign has two target audiences, volunteers and volunteer organisers. Our aim is to support more people to volunteer in the heritage sector – connecting potential volunteers with opportunities, and to support volunteer organisers to remove barriers and create an inclusive volunteering environment.

Our work to date has included the creation of digital resources, a map of expert inclusion organisations/contacts and blogs shared publicly via the MYM website. This is boosted by regular digital and in-person events, where case studies of inclusive volunteering practises are shared from across the UK. A Team Kinetic portal is key to the campaign, as it is an online platform where heritage groups can promote their volunteer opportunities to new people who they aren’t already connected with. In 2023 the Scottish Government funded the creation of an Inclusive Volunteering Toolkit, which has been published digitally and printed, it is now being brought to life by workshops across Scotland.

What contribution will this make towards resilience in the heritage sector?

The campaign is connecting new people with a vast range of built, natural and cultural heritage projects and organisations across Scotland. This allows the organisations to benefit from a wider variety of perspectives and contributions than previously experienced. It encourages them to highlight previously untold stories and histories at their sites. It allows them to grow their volunteer base at a time when volunteering is declining.

The partnership that is driving forward the campaign is also boosting resilience in the heritage sector, as it is bringing together many partners who have not worked together before – particularly through the combination of the different types of heritage e.g. The RSPB and The Society of Antiquaries.

What does success look like for your work?

Success includes: the number of potential volunteers registered on our portal, the number of opportunities on the portal, the number of people at our online events, the number of people at physical outreach events, engagement with our social channels and website views.

Through the funding from the National Lottery Heritage Fund we are now paying for the time and expertise of four inclusion partners, including: Glasgow Disability Alliance, Jambo! Radio, Amina Muslim Women’s Resource Centre and the Scottish Refugee Council. We consider it a success to be able to work with these partners, value and incorporate their expertise.

A group of people sit at a white, round table, with bright blue booklets in front of them
Inclusive Volunteering Toolkit workshop session (c) Make Your Mark

How can sector colleagues get involved or find out more?

Anyone can access our free digital resources via our website www.makeyourmark.scot, including the new Inclusive Volunteering Toolkit for volunteer organisers. You can also sign up for our newsletter whether you’re involved with heritage or not, and no matter where you are located, to benefit from the latest news and events.

Organisations based in Scotland, who work with any heritage-related project can sign up to the campaign, agree to the manifesto (noting your commitment to become more inclusive in your volunteering practises) and advertise opportunities on the portal. You can then also access certain member-only events.

Overall, what do you think is most crucial for ensuring a resilient heritage sector?

Communication, partnerships and ongoing learning.

This Sector Resilience interview was shared by Sarah as part of our Heritage Sector Resilience Plan activities.

If you’d like to contribute an interview as part of the series, follow the link below to find out more:

Sector Resilience Interviews – Historic Environment Forum

Diversity & Inclusion Resilience: an Interview with Pen Foreman at Historic England

In the latest instalment of the Historic Environment Forum’s Sector Resilience Interviews series focussed on the theme of Diversity and Inclusion, we speak to Pen Foreman, Senior Inclusive Heritage Advisor at Historic England.
Please tell us a bit about yourself and your organisation’s role in the sector.

I’m one of Historic England’s Senior Inclusive Heritage Advisors, working as part of the Inclusive Heritage Team. My role is a blend of project managing sector-wide programmes designed to gather data and set strategy on improving access and inclusion to heritage, and connecting with people across the sector to share and imbed inclusive practice. At the moment the main project I am working on is a heritage sector workforce diversity survey, to gain a baseline insight into current demographics across the sector, and signpost where actions are needed. In October, I will be leading a new multi-year research project, examining barrier to careers, volunteering, and participating in heritage for disabled people. I am also a PAO (project assurance officer) for several of our Everyday Heritage projects, helping to monitor and guide their progress.

My background is in archaeology and teaching, and over the last few years I have focused on projects that heavily involve community-led projects and improving access to heritage, including roles at the Clwyd Powys Archaeological Trust and the British Museum. I’ve balanced this with volunteering in various roles including CIfA (Chartered Institute for Archaeologists) to advance EDI in archaeology; I now sit as Chair of the Board as well as being Board Champion on EDI. I have the privilege of being in a position to champion and platform voices that aren’t currently being heard.

What can you tell us about your organisation’s work in relation to Diversity and Inclusion? What does this work aim to achieve?

Historic England has IDE (inclusion, diversity, and equality) embedded at every level of the organisation, thanks to it being fundamental to our work as part of our Corporate Plan, and driven by core priorities of the Heritage Sector Resilience Plan. Across the organisation we have commitments to both internal and external-facing work that has IDE as a core remit, all the way from improving our own recruitment practices and Board procedures, to delivering projects that develop heritage career opportunities, build sector-leading advice on inclusive governance and spotlight diverse stories through grants such as Everyday Heritage.

Historic England has the ambition to work to ensure that “Everyone can connect with, enjoy and benefit from the historic environment” – and work happens across all of our teams towards this.

What contribution will this make towards resilience in the heritage sector?

We know that to be resilient, we need to maintain relevance and value to people – not just to one audience, but to many. We need future archaeologists, archivists, planning experts, policy writers, and communications leaders – but we also need audiences, visitors, researchers, enthusiasts, and fans of heritage. By working on making heritage more inclusive, more accessible, and more representative, we ensure that that reach of potential stall, volunteers, and visitors is as wide as possible.

We also know that a diversity of voice makes for stronger leadership and strategy. Projects and programming informed by a multiplicity of voices takes into account lived experiences, backgrounds, and identities that can significantly impact how people experience and engage with heritage. Working with as many different perspectives as possible helps us to develop truly inclusive work, that can avoid pitfalls of inaccessibility, exclusion, and exclusivity. It also makes the sector more able to handle change – with diverse voices, we can better understanding the potential impact of change, and have a better pool of knowledge and experience to work on developing solutions.

What does success look like for your work?

We know that to be resilient, we need to maintain relevance and value to people – not just to one audience, but to many. We need future archaeologists, archivists, planning experts, policy writers, and communications leaders – but we also need audiences, visitors, researchers, enthusiasts, and fans of heritage. By working on making heritage more inclusive, more accessible, and more representative, we ensure that that reach of potential stall, volunteers, and visitors is as wide as possible.

We also know that a diversity of voice makes for stronger leadership and strategy. Projects and programming informed by a multiplicity of voices takes into account lived experiences, backgrounds, and identities that can significantly impact how people experience and engage with heritage. Working with as many different perspectives as possible helps us to develop truly inclusive work, that can avoid pitfalls of inaccessibility, exclusion, and exclusivity. It also makes the sector more able to handle change – with diverse voices, we can better understanding the potential impact of change, and have a better pool of knowledge and experience to work on developing solutions.

Pen Foreman on collective work, collaboration and resilience
Inclusion only works where there is buy-in across organisations and across the sector, genuinely embedded in workplace cultures and across all levels. Sharing learning, sharing challenges, and sharing resources is essential to building this shared culture of inclusion.
Pen Foreman, Senior Inclusive Heritage Advisor at Historic England
#HeritageResiliencePlan

How can sector colleagues get involved or find out more?

You can visit out Inclusion Advice Hub to see the resources we have already put up, keep visiting regularly as we are constantly adding new content, with the next big batch of uploads coming in August and October 2024.

The Inclusive Heritage Team are always happy to field questions, have conversations, be invited to meetings, or advise on specific issues – please feel free to email us at Inclusion.Team@historicengland.org.uk

Overall, what do you think is most crucial for ensuring a resilient heritage sector?

For me, resilience lies in collective work, knowledge sharing, and collaboration. Inclusion only works where there is buy-in across organisations and across the sector, genuinely embedded in workplace cultures and across all levels. Sharing learning, sharing challenges, and sharing resources is essential to building this shared culture of inclusion. The heritage sector is very diverse in terms of job roles, workplaces, specialisms – so we can naturally silo ourselves. We need to start breaking down this separation and working together on work of all scales to build a resilient whole.

This Sector Resilience interview was shared by Pen as part of our Heritage Sector Resilience Plan activities.

If you’d like to contribute an interview as part of the series, follow the link below to find out more:

Sector Resilience Interviews – Historic Environment Forum

Diversity & Inclusion Resilience: an Interview with Beverley Gormley at Heritage Trust Network

In the latest instalment of the Historic Environment Forum’s Sector Resilience Interviews series focussed on the theme of Diversity and Inclusion, we speak to Beverley Gormley, Programme Manager at Heritage Trust Network.
Please tell us a bit about yourself and your organisation’s role in the sector.

I’m the Programme Manager at Heritage Trust Network, the UK’s umbrella organisation for non-profits that are rescuing, restoring, re-using and managing historic buildings, structures and spaces.

As a disabled woman, limb-different from birth, I’m acutely aware of how inaccessible and exclusionary the world is. A quarter of the UK’s population is disabled and a passion for improving the situation was the starting point for me, but rapidly grew into making the Network more accessible and inclusive for all.

What can you tell us about your organisation’s work in relation to Diversity and Inclusion? What does this work aim to achieve?

The starting point for us was when we received funding from the National Lottery Heritage Fund to deliver our Unlocking the Power of Communities project in 2020. ‘Unlocking’ was a major development and capacity building project, with one element being the introduction of online training sessions. It soon became clear that our members had varying needs with regard to accessing webinars, so we started to ask them if they had any access requirements during the booking process and introduced Otter.ai which is a live speech to text transcript that connects to Zoom.

At this point, I felt that I would benefit from digital accessibility training with the Disability Collaborative Network which was a huge eye-opener, and I spent the next few months upskilling myself which had a profound effect on my thought process when planning the rest of the project.

Our legacy website wasn’t very accessible and, as a short term solution, we added an overlay widget. Overlay widgets aren’t the be all and end all as they can sometimes make interactive websites less accessible – however this one was a small improvement as it enabled people visiting the website to have it read to them, have the contrast increased and have the text enlarged. Following this we redirected some of the funding towards a digital accessibility audit. This has underpinned everything we’ve done online, including our communications, and I can’t stress how important it’s been. It brought home exactly how inaccessible our website was, from images that did not have alt text so couldn’t be understood by people using screen reading technology, to text with low contrast which couldn’t be identified by people with visual impairments, to badly formatted webpages that were difficult to access by people who do not use a mouse to navigate the Internet and videos with no captions. At the time it seemed like an insurmountable task to put things right, but at this point we’ve fixed as much as we can possibly fix before we start on the development of new website.

The Disability Collaborative Network became an important sounding board for us, and after they’d spoken at one of our Network Natters we met with them to discuss how we could make our annual conference more accessible. The conference was going to be held in Caernarfon North Wales and we knew from the outset that there would be live Welsh to English translation, a quiet space and a prayer room, but we wanted to go much further. Alongside the more obvious accessibility questions to ask when considering potential venues, the DCN’s advice included lots of things we hadn’t thought about such as asking workshop leaders to provide advance information about what they will be expecting delegates to do, what sort of materials lifts are made from, whether there is seating and free water available during tours, where the nearest Changing Places toilet is and if venues accept card, cash or other methods of payment so that people could be prepared. All of this information led to us producing our first ever accessibility guide for a conference and we’ve built on this ever since, now supplying accessibility information for all of our in-person events. We’ve also developed accessibility guidelines for speakers that are preparing presentations for our events and we check those presentations in advance.

In the last 4 years our membership has grown by over 350% and has become much more diverse. We’ve delivered a targeted campaign to almost 50 ‘accidental’ heritage organisations that work with marginalised communities and run training ad advice sessions for them.  The development of a thriving Youth Forum has greatly helped us to include and engage young people who are in the early stages of their career, are students, or simply have an interest in heritage. We have big plans for the Youth Forum which now has over 100 members!

One of my own proudest moments was being invited to speak at the Memberwise Digital Excellence conference in May 2024 on our journey towards being a more inclusive and accessible Network. You can find out more about the work we’ve been doing at https://heritagetrustnetwork.org.uk/our-journey-towards-an-accessible-and-inclusive-network/

What contribution will this make towards resilience in the heritage sector?

If the sector does not become more diverse, inclusive and accessible there’s no possibility of it ever becoming resilient! Not only is it the right thing to do, at the basic level it also affects your bottom line. For example, 25% of the UK’s population is disabled, and businesses (which our organisation essentially are) are losing out on £2billion PER MONTH by not making their online presence accessible and inclusive. That’s a lot of purple pounds!

What does success look like for your work?

Success, to us, is seeing more people able to work in, enjoy and volunteer in the heritage sector and embedding access and inclusion in their rescue and regeneration projects. At the moment we’re very ‘light touch’ when it comes to metrics, but one thing that I’ve noticed when people book onto our events is that they thank us for asking if they have any access needs even though they might not request any adaptations. Access and inclusion should be seamless, and asking probing questions can be inappropriate and ‘virtue signalling’.

We’ve worked hard to embed inclusion and accessibility in everything that we do, and that starts with it being included in inductions for new staff. It’s particularly rewarding to see our heritage trainees increase their knowledge and skills in this area and become passionate about it themselves.

A blonde woman wearing glasses and a white polo shirt with colourful hot balloon print gives a thumbs up sign with her white bionic arm
"Thumbs up from Bev" (c) Beverley Gormley

How can sector colleagues get involved or find out more?
Overall, what do you think is most crucial for ensuring a resilient heritage sector?

The heritage sector is currently recognising that there is a problem with the recruitment of young people onto Boards, there’s a skills shortage, and that young people aren’t aware of the sheer range of career/study pathways they can take that can help address this. While interviewing for heritage trainee roles it became clear that there are not enough opportunities for young people to volunteer in the grass roots heritage/regeneration space and, in my opinion, the sector will only become more resilient if we try to address all of this together.

We have transformed from an organisation that didn’t work with young people at all, to one that works with a lot of them. One of the first things we did was successfully piloting a ‘trainee trustee’ initiative where we recruited two young people to our board who spent a year being trained, mentored and participated in our board meetings. Those two young people are now our fully fledged trustees and we will be repeating this in future and will also roll out the initiative to our members. 

We have also recruited ‘Heritage Trainees’ that have worked alongside our small team of staff. These are recent graduates who want a career in heritage but are finding it hard to get a foot in the door because of their lack of experience. The four 6-month traineeships have exposed them to everything that we do, and they have been encouraged to develop their own mini projects to develop their project management skills. We have recently extended our Wales trainee’s contract, and the previous three secured great jobs with Historic England, English Heritage and the Council for Scottish Archives when their traineeships ended. Again, this is something we will be repeating as it has been such a success, only next time they will be 12 month traineeships.

There is a lack of diversity in the heritage sector and the youth forum goes some way to addressing this, although some improvement is still needed in order to help address this sector-wide issue. In spring 2024 research was undertaken into the youth forum’s diversity and showed that: 

  • 17% of the young people involved have a disability
  • 52% do not consider themselves heterosexual/straight
  • 79% describe themselves as female and 14% describe themselves as male with 3% describing themselves as non-binary. 3% of applicants prefer to self-describe
  • 76% describe themselves as white British
  • 71% are based in England
  • Anecdotally the vast majority of youth forum members are educated to degree level or above

 

We’re now aiming to do more to make the youth forum even more diverse and inclusive, particularly regarding gender, ethnicity, geographical spread and level of education.

Youth Forum members have recently formed a steering group and set up sub groups that are focusing on Equality, Diversity and Inclusion, consultancy and placemaking. We’ve recently recruited a youth forum member to sit on our conference steering group to ensure that young voices are represented.

Over the next four years we have big plans and collaborations in the pipeline so watch this space!

 

This Sector Resilience interview was shared by Beverley as part of our Heritage Sector Resilience Plan activities.

If you’d like to contribute an interview as part of the series, follow the link below to find out more:

Sector Resilience Interviews – Historic Environment Forum

Diversity & Inclusion Resilience: an Interview with Katie Clarke at Visits Unlimited

In the latest instalment of the Historic Environment Forum’s Sector Resilience Interviews series focussed on the theme of Diversity and Inclusion, we speak to Katie Clarke, co-founder of accessibility social enterprise Visits Unlimited.
Please tell us a bit about yourself and your organisation’s role in the sector.

I am Katie Clarke – I am a foster parent, parent carer of 6 adult children including a daughter who is profoundly deaf and a wheelchair user.  I have worked in the 3rd sector for over 28 years.  I am co-founder of Visits Unlimited which is a user led organisation working in the field of tourism, heritage and countryside. 

Access and Inclusion is at the heart of what we do.   We ensure that local disabled people are central to planning and co-production.  We deliver national access audits through our own access auditor Chris Cammiss, to a wide range of venues and disability equality training to heritage staff and volunteers.

We are based in Halifax, West Yorkshire and run a local project called the Accessible Calderdale Project.  We host the Accessible Calderdale Disability Access Forum which has over 60 members with a wide range of disabilities.  We have done over 160 access audits that have been free to the Cultural, Heritage, Greenspaces and parks, tourist venues and voluntary organisations.  This has been thanks to working together with Community Foundation for Calderdale and the local Council.  We are also commissioned on Major Projects to advise and to be there at the beginning of new local projects.  We have partnered with CultureDale for our Year of Culture and run monthly sessions for disabled people to have a voice in ensuring that culture is accessible and inclusive.  We work closely with Halifax Heritage Tours to improve access and inclusion to their tours and local historic buildings.

What can you tell us about your organisation’s work in relation to Diversity and Inclusion? What does this work aim to achieve?

Our access audits break down the physical barriers facing disabled people.

We deliver training nationally and locally led by people with lived experience of disability.  Our trainers are neuro-divergent/wheelchair user and parent.  Our courses are informative, fun, participative and real.  We break down the attitudinal barriers with open discussions with attendees, some of whom have a connection with disability.

We work in co-production with many local organisation including Visit Calderdale, West Yorkshire Combined Authority, and the voluntary sector.  All our local work is user led allowing disabled people to have a voice locally in improving access and inclusion throughout Calderdale by raising awareness of issues and solutions from local transport and travel, to improving tourist site access so that disabled people who live, work, study and visit our area have the same opportunities as everyone else.

We raise awareness at local strategic level with representation of our local disabled community through our Access Forum. We believe that if you get it right for disabled people you get it right for everyone.  Our offer impacts older people and families with buggies.

What contribution will this make towards resilience in the heritage sector?
The access audits give organisations realistic improvements that can be made giving increased opportunities for access and inclusion long term as well as financially through the purple pound.  We also want disabled people to feel that they are able to get out and about and that visiting the heritage sector improves their own wellbeing – and that through the right information and access guides they are able to visit places that meet their expectations.
What does success look like for your work?

Success is when disabled people, their families and carers are able to enjoy our local area, to hear the stories of the history of our beautiful region, to feel a connection with heritage, and enjoy the same opportunities as non disabled people.

We will work locally with the Halifax Heritage Tours to improve opportunities and measure this through having accessible tours co-designed by our group.  Currently our access auditor is working closely with audit some of the tours.  We also would like to have our local community transport involved to give local people and disabled people the opportunity to access some of the trips.

We regularly do surveys with our membership and evaluation forms.  The Access Forum also have monthly meetings to share experiences and work together on issues that are important to them.  They are involved in all our work and feedback their thoughts and steer the organisation forward.

Image shows two people going down a woodland path with bluebells visible in the undergrowth. The person on the left is in a wheelchair and the person on the right is walking.
Looking for bluebells (c) Visits Unlimited

How can sector colleagues get involved or find out more?

Help publicise our work nationally and locally.   Come and visit Calderdale!  We will make you very welcome.

Overall, what do you think is most crucial for ensuring a resilient heritage sector?

To raise the profile of diversity and inclusion and become a welcoming sector which will improve all round perceptions.  For information to be available on access and inclusion and for this to be a priority rather than something that goes to the bottom of the pile or is a tick box exercise. Making inclusion real through publicity and promotion.

Katie Clarke katie@visitsunlimited.org.uk

This Sector Resilience interview was shared by Katie as part of our Heritage Sector Resilience Plan activities.

If you’d like to contribute an interview as part of the series, follow the link below to find out more:

Sector Resilience Interviews – Historic Environment Forum

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