Our sector has lots of small orgs - fundraising expertise & social media training are crucial to overcome barriers. Our @Givingtoheritag programme with @IoFtweets has been really successful in this using @heritagelottery money: https://t.co/XqTcldFvKI @heritagechat #HeritageChat— Lizzie Glithero-West (@heritage_lizzie) November 16, 2017
I love @EnglishHeritage brand new partnership with @googlearts as an example of innovation and unusual partners coming together to support digital engagement. Check out the amazing site: https://t.co/pmXOAyqP5w #HeritageChat @HeritageChat— Lizzie Glithero-West (@heritage_lizzie) November 16, 2017
The #TrustedSource Knowledge Transfer Partnership (#KTP) between @UniofOxford & @nationaltrust, supported by @innovateuk & @ahrcpress. I may be somewhat biased as project lead, however it featured in this week's #MendozaReview! More info: https://t.co/p6X76Eh65c #HeritageChat— Alice Purkiss (@AlicePurk) November 16, 2017
A1 #heritagechat Partnership working is becoming more important in terms of entrepreneurship. In SW, Future Museums in Torbay is just one example of good partnership working towards sustainability @TorreAbbey @TorquayMuseum https://t.co/h6XJdhSjRO— South West Fed (@SWFed) November 16, 2017
Building on this idea of shared experience, the need to promote and celebrate failure was generally acknowledged – as both a way of promoting more openness within the sector, and to learn from our mistakes.
SEAHA #mobileheritagelab given as example of innovation in answer to @HeritageChat Q1. What are some good examples of innovation and entrepreneurship underway within the sector? ??#HeritageChat #science #engagement https://t.co/yZAI1cWpfC— SEAHA (@seahaCDT) November 16, 2017
The SW Emerging Museums Professionals Group are hot on this! They've got lots of informal events coming up @SW_EMP We (SWFed) also put on a conference & forums designed to share learning through networking and talks - and we like to keep the cups of tea flowing! #HeritageChat https://t.co/BkEZT70ltj— South West Fed (@SWFed) November 16, 2017
Nonetheless, the difficulty of acknowledging failures on a public platform was discussed – highlighting some useful solutions already present in the sector:
HEDx sessions at heritage day are an opportunity to showcase successes as well as lessons learned. Peer support is crucial - sharing with those in a similar position with issues to tackle. Includes mentoring of future leaders. #heritagechat @HeritageChat— Lizzie Glithero-West (@heritage_lizzie) November 16, 2017
Diversity was also referred to repeatedly as an essential component of innovation. From skills, to personal background, to governance models, the need to have a range of options and perspectives to choose from came across very strongly.
A4 difficult to talk about failures on a public platform, but good in smaller groups and workshops. The Visitor Experience Development Forum which organises ‘hack’ groups in London area to share experiences and support other orgs #HeritageChat https://t.co/1JClmXF5DT— ❄️✨Lauren Victoria Rhodes✨❄️ (@LaurenVRhodes) November 16, 2017
A3. Consider different approaches to governance besides the classic 'charity board' model - e.g. co-ops, CICs, integrated boards, etc. Diversity amongst heritage orgs is almost as important as diversity within them. Unique enterprises need unique solutions! #HeritageChat— James Probert (@jpschia) November 16, 2017
A3 strive to create opportunities on boards for emerging professionals who can bring a different insight & ideas - if any orgs want support with this there is a growing EMP movement in UK regions who can offer advice #HeritageChat https://t.co/PFXVnKzdN4— ❄️✨Lauren Victoria Rhodes✨❄️ (@LaurenVRhodes) November 16, 2017
The final question – of whether heritage needs innovation to survive and thrive – was met with a resounding yes!
A4: The biggest failure the heritage sector faces is people who never become involved either because they think it is too complicated, time consuming, or exclusive, or worse, because projects do not exist which would welcome+enthuse them in the first place. Discuss!#HeritageChat— Andy Brockman (@pipelinenews) November 16, 2017
A5 Most definately!!! To enable historic buildings to be maintained means they need to be used & to be used often requires an entrepreneurial solution to ensure sustainability whilst maintaining a sense of place. #heritagechat— The Architectural Heritage Fund (England) (@ArchHFundEng) November 16, 2017
A5. Heritage is all about connecting past, present and future, so yes - no brainer! Constantly thinking about how we can be more relevant to more people’s lives... #HeritageChat— Emma Robinson (@Policy_Emma) November 16, 2017
Q5. #heritagechat It's definitely good practice. New challenges can pop up all the time. It can be worth doing a STEEPLE analysis that looks at external factors that can impact your org / project so you are always aware of potential future issues. https://t.co/tm9FR3qtv9— South West Fed (@SWFed) November 16, 2017
We're glad you all enjoyed the session – next month's will be at the same time (13:00-14:00) on Thursday, 21st December 2017. The next topic will be, 'Heritage and the High Street: Which Way Now?'
A5 Yes! Had some great #HeritageScience egs at recent industry + innovation workshop. Opps for skills development + export, use of dig and tech. Recurring theme was challenge of #discoverability and re-use of data. #HeritageChat— HeritageSci Forum UK (@HertSci_UK) November 16, 2017
The first #HeritageChat was fantastic - useful and full of ideas and sharing. Join in with the next one on 21 December (it might involve leaving the mince pies alone for an hour) https://t.co/mRNCz8KOmI— South West Fed (@SWFed) November 16, 2017